+ 300 FS
Plus 3 Bonus Crab attempts
- Wagering
- 35× deposit + bonus
- Max bet
- $7.50
- Min deposit
- $30
- Time limit
- 10 days per stage
Contact Alawin Casino
If you need help with your Alawin Casino account or have a question about our services, please contact support@alawincasino-aus.com. Our support team can help with common account, payment, technical and responsible gambling enquiries from players in Australia.
How we can help
You can contact our support team about a range of general gambling account matters, including:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and promotional conditions
- Technical problems with the website or your account
- Responsible gambling requests, including help with account restrictions or taking a break
Please do not send sensitive payment details or passwords by email. Support may need to confirm account information before discussing private matters or making account changes.
Contact support by email
To get in touch by email, write to support@alawincasino-aus.com. Use a clear subject line and briefly explain what you need help with. Including the right information can help our team understand your enquiry and respond more efficiently.
- Your account email address or username
- A short description of the issue or question
- Relevant dates, transaction references or error messages, where available
- Screenshots if they are relevant and do not show passwords or full payment details
Support usually replies within 24 hours, although response times may vary depending on the nature and complexity of your enquiry. If your matter is urgent or relates to responsible gambling, please state this clearly in your message so it can be directed appropriately.